This website is operated, and our Service is provided, by Leadstoyou Limited, a company registered in England and Wales (company no: 07464294) with its registered office at Unit 2, Basepoint Business Centre, Yeoford Way, Exeter. EX2 8LB (“Leadstoyou”, “we” or “us”).

This document outlines the terms and conditions that govern the use of the leadstoyou.net website (the “Website”) and the provision of the Service to you (the “Registered User”) by us. Please read these terms and conditions thoroughly before proceeding with registration with us as these Terms and Conditions regulate your use and affect your legal rights and liabilities.

  1. Our Services
    1. Our aim is to help put you in touch with suitable building contractors as detailed on the Website (the “Contractor”) so that you can receive a free no-obligation survey from them to provide the service that you require. By registering on the Website with your details and requirements, we will pass your details to appropriate Contractors so they can contact you to provide a free no-obligation survey.
  2. Use of the Website
    1. Registered Users may use this Website for their personal or business use in accordance with these Terms and Conditions.
    2. All Registered Users must be 18 years of age or older and you warrant that you are over 18.
    3. Any information uploaded onto the Website by Registered Users must be (and remain) accurate and correct, if they are opinions be genuinely held and at all times must comply with all applicable laws in the United Kingdom. You must update your information to ensure its accuracy and inform us immediately of any changes to your information by updating your personal details.
    4. All personal data uploaded onto the Website will be processed in accordance with our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.
    5. If at any time you wish to stop us from providing your details to Contractors, you must contact us to inform us of this. We cannot guarantee that a Contractor will stop contacting you and we are not responsible in any way for any such failure to do so.
    6. From time to time, we may restrict access to all or part of our Website to Registered Users.
    7. You may not use the Website for the following purposes:
      1. Disseminating obscene or pornographic material, harassing, threatening, libellous, abusive, harmful, vulgar language or objectionable material;
      2. Transmitting information that incites or is intended to encourage conduct which constitutes a criminal offence or in breach of any code of practice, regulation or rule of law, or that is unlawful or fraudulent;
      3. Transmitting any unsolicited or unauthorised advertising or promotional material (spam);
      4. For the purposes of harming or attempting to harm minors in some way;
      5. Knowingly transmitting any data, sending or uploading any material that contains viruses, Trojan horses, worms, time bombs, keystroke loggers, spyware, adware or any other harmful programs or computer code designed to adversely affect the operation of any computer hardware or software;
      6. Impersonating, cloning, or using someone else’s identity with or without the intent to deceive. We will take all appropriate steps to disclose such activity to the relevant authority if it suspects any such activity through the use of the Website.
    8. You agree to indemnify and hold harmless us against and from, and shall compensate and reimburse us for, any damage, loss, claim, liability or expense (including reasonable legal fees and the reasonable cost of enforcing our rights) arising out of or resulting from claims by third parties against you or anyone else for disseminating obscene or pornographic material, harassing, threatening, libellous, abusive, harmful, vulgar language, or where you are in breach of any law, or carrying out illegal actions, or claims by third parties, for breach of copyright or infringement of intellectual property rights.
  3. Contractors’ Obligations
    1. Cavity Wall & Loft Insulation Contractors registered on the Website must:
      1. be registered with the British Board of Agrément (“BBA”);
      2. be approved by the Cavity Insulation Guarantee Agency (“CIGA”);
      3. ensure that the installer is BBA registered and CIGA approved if the Contractor is not to carry out the installation itself.
    2. Surveyors registered on the Website acting on behalf of a Contractor or appointing a Contractor to carry out the work, must:
      1. ensure that the Contractor is reputable and meets the requirements expected of a Contractor in clauses 3.1, 3.2, 3.3 and 3.6.
    3. All Contractors must offer a free, no-obligation, no-pressure survey to you.
    4. All Contractors must:
      1. attempt contact with you within 1-3 days working days.
      2. observe the preferred contact time specified by you.
      3. make contact by phone before visiting your property.
      4. not harass, intimidate or coerce you in signing.
  4. Confidentiality
    1. Any information disclosed to us by you shall be and remain confidential and you shall not disclose it to any person without our written authority.
  5. Limitation of Liability
    1. To the extent permitted by law, we hereby expressly exclude:
      1. All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
      2. Any liability for any direct, indirect, special or consequential loss or damage you or anyone else may suffer in connection with the Service, our Website, or in connection with its use or inability to use it, or any actions or inactions by any Contractors or intermediary to whom we have supplied your details in accordance with these Terms and Conditions, all including, without limitation, any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, whether or not foreseen.
    2. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
    3. We cannot guarantee the suitability of any Contractor or intermediary to whom we have supplied your details in accordance with these Terms and Conditions and we will not be liable for the acts or omissions of any such Contractor or intermediary during the course of, or after, their dealings with you. You are therefore advised to make sure you are satisfied with the Contractor before agreeing to engaging them.
    4. If you believe the Contractor or intermediary has breached the terms of any agreement you reach with them, we will not accept any responsibility and you will be responsible for taking any action against the Contractor or intermediary directly.
  6. Force Majeure
    1. Neither party shall be responsible for any failure to fulfil any term or condition of these Terms and Conditions if and to the extent that fulfilment has been delayed or temporarily prevented by an event which is beyond the control and without the fault or negligence of the party affected and which, by the exercise of reasonable diligence, the said party is unable to provide against (“Force Majeure”).
    2. In the event of Force Majeure, the party that is or may be delayed in performing their obligations under these Terms and Conditions shall notify the other party without delay giving the full particulars thereof and shall use all reasonable endeavours to remedy the situation without delay.
    3. Following notification of Force Majeure, the parties shall discuss and agree without delay a mutually acceptable course of action to minimise any effects of such occurrence.
    4. No party is entitled to terminate these Terms and Conditions in such circumstances.
  7. Amendments
    1. We reserve the right to change these Terms and Conditions from time to time. In the event that we do, we will post a copy of the new terms and conditions on the Website 30 days prior to them coming into effect automatically. Your continued use of the Service will be deemed an acceptance of the new terms and conditions.
    2. Intellectual Property
    3. We own or are the licensee of all intellectual property rights in our Website content and such content is protected by international copyright laws and treaties. All such rights are reserved.